What our customers say about us
"We’ve been really impressed with IQ Couriers. They reached out to us and offered more flexibility than our previous providers, along with better pricing. As a start-up CRO, things can change at short notice, but the team always adapts quickly and without issue. They make logistics straightforward, and their service is consistently fast and reliable. It’s been a smooth experience working with them, and we regularly recommend them to our collaborators."
Mellissa Barr, Head of Scientific Operations, Inaphaea BioLabs Ltd.
"Very professional and friendly service. These guys collected a spare car key and delivered same day to my parents who had lost theirs whilst away. Relieved much stress and worry, kept us updated with estimated arrivals and that the item had been handed over. Will definitely use again hopefully in better circumstances!"
Lianne Molineux-Wilkes
"Wow what a service. Called IQ at around 2235 yesterday evening in a panic as I’d left my passport back in Cheshire and I’m in Stansted and needed it for 7am. Was put through to J who very calmly sorted a solution immediately to collect and deliver my passport personally and I had it delivered by 0200 that morning. I cannot express my thanks enough, the professionalism and response to my emergency was faultless. You really dug me out of a massive hole so thank you once again. Would recommend to anyone who needs a quick solution, to that item left at home 24/7. Very competitive price as well. Thanks!"
Johnathan Morley
“After a grandchild locked the car keys inside the car when my family was camping in the Lakes, IQ came to the rescue. The rider picked up a spare key from me in Yorkshire and flew north on his bike In rain and traffic jams, to deliver the key, open the car, and, in my daughter’s words ‘being lovely’. I can’t thank you enough."
Pauline Sturges
“Called IQ to urgently deliver a medical test to a lab for me... they were very efficient..very responsive to all my questions and a last-minute change in pick up time..getting this delivered was awesome enabling me to get to fly home to my family for Christmas..would highly recommend this company. Thank you!"
Maria Slattery
"When appointing our Courier partner for this clinical study, it became apparent early on that IQ were the obvious choice. They were the only ones who could match our, admittedly, demanding requirements exactly. Due to the delicate nature of the samples and urgent timeframes involved, we needed a company that could offer a same day service with speed, flexibility and one we could trust implicitly - that's exactly what we found with IQ Couriers."
Joe Lee, ISIT TB Study Coordinator, NIHR Respiratory Biomedical Research Unit, Glenfield Hospital
"When the Covid pandemic took hold, TV production was one of the industries hardest hit through the lockdowns and restrictions due to the sheer number of people involved. Having worked with IQ for a number of years, I was confident that they would be able get us through this difficult time, and was proved absolutely right. IQ went above and beyond to keep casts and crews across the UK safe and tested, inline with all operational and government protocols, with military precision and efficiency - something for which I'll always be eternally grateful!"
Molly Cannon, Production Manager, CPL Productions
"Myself and the team at Nationwide have always referred to IQ Couriers as a very safe pair of hands. Over the years, they have been able to offer a level of service, professionalism, reliability and value that we've found to be completely unmatched. We will gladly continue to work closely in partnership with team at IQ and wouldn't hesitate in recommending them to others. "
Jamie Dunn, Director and Co-Founder, Nationwide Pathology
"The market we operate in requires the highest levels of professionalism and efficiency due to patient's safety and health outcomes being at stake. IQ have always delivered a service we can trust and rely on, whatever the requirement. Their flexibility, adaptability and initiative sets them apart. Never problems or excuses - just solutions. I can say that IQ have been an important factor in our business growth over the years and we look forward to working with them for many more to come."